Privacy Policy

Effective Date: 14 Aug 2025
Last Updated: 14 Aug 2025

[Your Shop Name] (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website [Insert Website URL] and when you purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if required for delivery)
  • Payment information (processed securely via third-party payment providers)

b. Automatically Collected Information
When you browse our website, we automatically collect:

  • IP address
  • Browser type and version
  • Pages you visit and the time spent on them
  • Device information
  • Cookies and similar tracking technologies (see Section 7)

c. Order & Account Information
If you create an account, we store your login details (hashed for security) and order history.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To provide digital downloads securely
  • To communicate with you regarding your order or customer service requests
  • To send marketing communications (only with your consent)
  • To improve our website’s functionality and user experience
  • To detect and prevent fraud or unauthorised activity

3. How We Share Your Information

We do not sell or rent your personal information.
We may share your data with:

  • Payment processors (e.g., PayPal, Stripe) to securely process your payment
  • Shipping providers (for physical goods) to deliver your order
  • IT service providers who maintain our website
  • Legal authorities when required by law or to protect our rights

4. Storage & Security

  • Your data is stored securely on servers with appropriate encryption and access controls.
  • Payment information is never stored on our servers — it is processed directly by our payment partners.
  • We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations, or resolve disputes.

5. Your Rights

Depending on your location (e.g., EU, UK, or similar jurisdictions), you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request a copy of your data in a portable format
    To exercise your rights, email us through our contact form here.

6. Marketing Communications

We will only send you marketing emails if you opt-in.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Improve your browsing experience
  • Remember your preferences
  • Analyse website performance and traffic

Cookie Notice:
We are in the process of implementing a cookie consent banner to ensure compliance with applicable data protection laws (e.g., GDPR, UK GDPR, CCPA). Once active, this banner will appear when you first visit our site, allowing you to accept or decline non-essential cookies.

In the meantime, by continuing to use our website, you consent to our use of cookies as outlined in this Privacy Policy. You can disable cookies through your browser settings at any time, though this may affect site functionality.

8. International Data Transfers

If you are accessing our website from outside [Your Country], your information may be transferred and stored in a different country with different data protection laws. We take steps to ensure your data is protected to the highest standards.

9. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us through our contact form here.